We have locations chosen to assist patients, especially the disabled, with the best available parking that we can.
Please complete a new patient registration form prior to your consultation.
Patients of our practice have the right to access their personal health information under the Privacy Amendment Act 2000. Your consent will be required to forward your medical records on to another provider. Similarly your previous practice will require signed consent to release a copy of your history to us. Please contact reception for advice on our policy procedure and fees involved in transferring.
Your medical records are retained at TMG and a copy or a summary is forwaded to your new treating Doctor.
A reimbursement fee of $33.00 is allocated for the preparation of this transfer.
Complete our online form.
Free Interpreting services are available when medicare rebateable services in private practice to anyone with a valid medicare card. With professional interpreters speaking 160 languages.
Please contact staff prior to the appointment if you or someone else requires an interpreter service for their consultation
The National Relay Service is a government initiative that allows people who are deaf, hard or hearing and or speech impaired to make and receive phone calls.
Health Translations is a Government initiative which provides reliable, accurate and up to date helath and wellbeing information in many different languages. Health Translations provides direct links to reliable translated health and wellbeing resources produced in Australia.
We are committed to preventative care and run a reminder system for regular patients. Consent is assumed unless you prefer to “opt out” of this valued service. Please notify staff if this is your preference.
Our recall system is designed to follow up on clinical significant results. Staff will be instructed by your GP to recall you for an appointment to follow up.
It is the responsibility of each patient to follow up on all tests and referrals arranged for them by their GP. In accordance with current guidelines, results will not be given over the phone, over the counter or forwarded via email.
A Follow Up Appointment date and time with the referring GP must be made when the GP refers you for tests or Specialist advice.
Territory Medical Group take their obligations with Health and Community Services Complaints Commission Level 5/22 Mitchell Street Darwin 08 89991969 and the Commonwealth Privacy Act 1988 seriously and take all reasonable steps to comply and protect the privacy of the personal information that we hold.
We welcome and encourage compliments and feedback in an effort to better deliver our services. Management at Territory Medical appreciate the importance of confidentiality and discretion when managing your health and personal health information. We have a robust internal complaints handling procedure, in a situation where you feel your complaint was not handled or you were dissatisfied all complaints should be directed to The Federal Privacy Commissioner.
Level 8 Piccadilly Tower
133 Castlereagh Street
Sydney NSW 2000
Privacy Hotline: 1300 363 992
Tell us how we did. Your feedback is invaluable and helps us to continuously improve your experience.
TMG conducts GP Home and Aged Care visits for existing regular patients within a 10 km radius of our Mitchell Street City and Nightcliff clinics.
GP home and Aged Care visits are conducted during ordinary clinic hours. Anything outside of ordinary hours is considered an afterhours consultation and attract afterhours fees and out of pocket charges.
To arrange a visit for regular patients we require at least 2 hours notice and the following eligibility is required:
If you are experiencing chest pain please call an ambulance on 000. An after-hours on call doctor is available after 6.00pm each night. A fee of $330.00 applies with additional services (suturing etc.) charged at the practice rate all payable upfront at the time of consultation.
Call: 0429 112 928
Private consultations are billed based on the complexity and length of time taken. Territory Medical are mixed billing clinics please call the clinic for private fees.
TMG Doctors Bulkbill the following consultations only
All children 15 years and under
All aged pension card holders 65 and over
All GP management plan items
ALL OTHER SERVICES ARE PRIVATELY BILLED
Patients are able to request a repeat prescription or reprint of an existing referral online for General Practitioners at Territory Medical.
This service is only available to existing patients of the clinic, and is at the discretion of the Doctor on a case by case basis.
Patients must have visited the clinic in the last 3 to 6 months.
Repeat Medication Prescriptions will only be for a maximum of 2 months duration, and will not be provided for any medications with addictive potential.
Repeat specialist referrals will only be for renewals of existing referrals that have expired
To account for the Doctors time and resources, repeat prescriptions and repeat referrals and repeat results will each attract a fee of $23.00 (GST inclusive)
Once you have made a request you will receive a response from your doctor via an email notification.
Please Note your General Practitioner may only work part time with Territory Medical and may not receive your request for several days and in some cases more than one week (if your regular GP is on leave).
Some requests will not be answered if your doctor is away.
If your request is urgent please contact us for an appointment by:
Your doctor may refuse your request and ask for a face-to-face consultation if necessary.
Doctors at Territory Medical attempt to run on time. However varying needs of patients and those with acute ill health often effect our ability to run on 15 minute appointments. Longer consultations are always available. If you require more complex consultations or multiple concerns please ask staff to arrange a longer consultation.
TMG staff and doctors recognise that drugs of dependence have an important therapeutic role in pain management.
TMG has a dedicated S8 Clinical Review Panel. Decisions on treatment plans for patients taking these medications will be made by the panel in conjunction with the treating Doctor.
RACGP recommendations for prescribing drugs of dependence in General Practice cover Acute pain, chronic pain, ongoing therapy, assessment and monitoring and strategies for discontinuing opioids in general practice.
Drugs of dependence will not be prescribed to patients new to the clinic. Patients must have a detailed history uploaded to their clinical file and must enter into a drugs of dependence therapy agreement (contract).
GPs who had previously prescribed may no longer be willing to continue a treating relationship, and they are not compelled to do so.
The practice or individual clinic team members have the right to refuse to treat patients in defined circumstances and it is up to the individual Doctors discretion whether or not to prescribe.
Therapeutic Goods and Administration Consumer Medicines Information
We've published our Autumn Newsletter which centers in Travel Vaccinations.Download PDF This newsletter is available verbally, through the National Relay Services and trasnlation and interpreter services
Our Clinics will be closed Monday May 6th 2019. Please refer to our afterhours information in the patient Information page.Royal Darwin Hospital Emergency Department is located 105 Rocklands Dr, Tiwi 0810 Ph: 08 8922 8888